TalentOS Help
Memory

Put the right facts in Memory

Choose personal, department, or company memory, then add a fact where the right people and Talents can use it.

Your Talent does better work when it stops asking you the same question every week. Memory is where you put the answer once.

Open Memory in the sidebar. You land on a tab row with three spaces: You, your department, and your workspace name.

The three spaces

SpaceWho can read itWho can change it
You (personal)Only youYou
DepartmentEveryone in that departmentManagers of that department, admins, the owner. Members propose.
CompanyEveryone in the workspaceAdmins and the owner. Members propose.

Personal memory is private to you. Not your manager, not an admin, not the workspace owner. There is no screen anywhere in TalentOS that shows one person's personal memory to another. Do not use it for anything a colleague needs to see: that belongs in department or company memory.

What to put where

  • You: how you like work delivered, the clients you own, the spreadsheet you always report from, the people you work with most.
  • Department: what your team is responsible for this quarter, the tools it standardises on, who owns which account, the way it runs its weekly cycle.
  • Company: policies, pricing rules, positioning, approval thresholds, decisions that everyone must follow.

Company knowledge is workspace wide and wins when it conflicts with a department page. A department can add detail to a company rule. It cannot overrule it.

How a space reads

Each space is a document, not a list of rows. You see a short paragraph per section first, for example How we operate or Priorities. Open a section and the paragraph is replaced by the individual facts behind it, each with its date and where it came from.

Both the paragraph and the facts are real. The facts are the record. The paragraph is the readable summary your Talent is handed.

On a work turn your Talent receives at most two relevant sections of shared memory, each with at most two supporting excerpts. Memory informs a turn, it is not loaded into every turn wholesale. That is why a short, sharply written section beats a long one: a 40 line policy page competes with itself.

A worked example

You prefer concise weekly updates, your department owns the launch calendar, and the whole company requires approval before quoting a customer. Put the delivery preference in You, the launch ownership rule in Department, and the customer rule in Company. Your Talent can then apply the right fact without treating a personal preference as company policy.

Start here

What to check

  • The department tab is missing. You are not assigned to an active department. An admin can assign you from Team.
  • You changed department and the old pages are gone. Correct. Department memory follows your current active department and re-scopes the moment you move.
  • Your Talent ignored something you wrote. Confirm you put it in a space your Talent actually reads for you, and that the wording names the thing it should match. A fact filed under a section nobody's work touches will rarely be selected.

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