Older plan names
Why your workspace might be on Growth or Business, what those plans include, and why a Growth workspace can display as Team.
If your plan is called something you cannot find on the pricing page, you are on a grandfathered plan. Nothing is wrong, nothing is being overcharged, and you do not have to move.
The retired plans
Growth and Business are no longer sold. Workspaces that bought them before they were retired keep them, keep billing on them, and keep exactly the entitlement they were sold.
Both sit at the same allowance as Team today:
- 10,000 included credits per seat, per month, pooled across the workspace.
- One connected account per app, per person.
Every capability is available on them, just as it is on every current plan. Nothing was taken away when the plans stopped being sold.
Why a Growth workspace can say "Team"
Early customers bought the $29 per seat tier under the name Growth. That same $29 tier is called Team today. So a grandfathered Growth workspace displays as Team across the app, because that is the honest current name for the plan it holds and the price it pays.
A workspace that is on a Growth price without that grandfather status still displays as Growth.
Either way, the price on your invoice is the price you signed up for.
What you can change
- Cadence. A grandfathered workspace can switch between monthly and annual on its current plan.
- Plan. You can move up to Power or Max at any time for the larger credit pool and the higher accounts-per-app allowance. See Choose a plan.
Moving off a retired plan is one way. Once you leave Growth or Business you cannot buy back onto them, because they are not sold any more.
A worked example
A support lead opens Settings, Plans & Billing and sees "Team" on the plan card, but the invoices in the billing portal say Growth. Both are right: the workspace bought Growth at $29 per seat, that tier is now called Team, and the invoice keeps the original name because the subscription itself never moved. Their credits, 10,000 per seat per month, are the Team figure, which is what they have always had.
What to check
- Your plan card shows a name with no matching card in the grid. That is expected on a retired plan. Everything still works.
- You cannot find Growth or Business in the pricing table. They are not sold any more, by design.
- Your credits look lower than a plan of that price should give. Retired plans sit at the Team allowance. Compare against 10,000 credits per seat, not Power or Max.
- You want to be certain what you are billed. Only the owner can open the secure billing portal, where the real invoices live. See Change plan, update your card, or cancel.